Privacy Policy

The data controller for personal information collected through this website and for typical sales and onboarding enquiries is the legal entity operating QPass Global. Contact details are on our Contact Us page and at sales@qpassglobal.com.

Depending on how you interact with us, we may collect:

• Enquiry and demo forms: name, work email, phone number, company name, country, city, use-case selection, and any message you type.
• Email and phone: if you email us or call us, we keep the content and metadata needed to respond and manage the relationship.
• Billing and payments (if you pay online): billing name, billing address where required, transaction references, and payment status. Card and UPI credentials are processed by our payment partner — we do not store full card numbers on our web servers.
• Technical data: IP address, browser type, device type, approximate region from IP, pages viewed, and timestamps — used for security, analytics, and improving the site.

When you later use our software products as a customer, additional categories (for example staff accounts or end-visitor data your organisation enters) may apply under your contract and a separate data-processing understanding. This page focuses on the public website and typical sales contact.

• To reply to enquiries and arrange demos or pilots.
• To send quotes, invoices, and contract-related communications.
• To process payments and prevent fraud.
• To operate, secure, and improve our website and marketing.
• To meet legal, tax, and accounting obligations.
• With your consent where required — for example certain marketing emails or non-essential cookies where we use a consent mechanism.

We may use cookies and similar technologies for essential site operation, preferences, and — where configured — analytics or advertising tags (for example Google Analytics, Google Tag Manager, or Meta Pixel). You can control many cookies through your browser settings. Where Indian law requires consent for non-essential cookies, we aim to align our banner and settings with that requirement as we update the site.

We share personal information only as needed, with:

• Service providers who host our website, deliver email, run CRM, or provide support tools — under confidentiality and processing terms.
• Payment gateways and banks to complete transactions you initiate.
• Professional advisers (lawyers, accountants) where required.
• Authorities when the law requires us to disclose.

We do not sell your personal information in the traditional “data broker” sense.

Our servers or subprocessors may be located in India and/or other countries. Where personal data moves across borders, we take steps consistent with applicable law and our agreements — including, where relevant, contractual safeguards.

We retain enquiry and customer records for as long as needed to fulfil the purposes above, including a reasonable period for disputes and legal claims, and as required by tax and company law. Technical logs are kept on a rolling basis according to security policy.

We use reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission over the internet is 100% secure; we encourage strong passwords and safe handling of login details on your side.

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023 and rules thereunder, as they apply to us), you may have rights to:

• Request access to or a copy of your personal data we hold.
• Request correction of inaccurate data.
• Request deletion or restriction where the law allows.
• Withdraw consent for processing that is based on consent.
• Nominate another person to exercise rights on your behalf where permitted.
• Raise a concern with our team, and in some cases with the Data Protection Board of India or other regulators, as the law may provide.

To exercise these rights, email or write to us using the contact details on our Contact Us page. We may need to verify your identity before acting on a request.

For privacy-related questions or complaints, please contact us via Contact Us. We will acknowledge genuine requests within a reasonable time and work with you in line with applicable law.

Our website and services are aimed at businesses and adults. We do not knowingly collect personal information from children for marketing. If you believe a child has provided us data, please contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. For material changes, we may also post a notice on the website or email customers where appropriate.