Industries we work with

The same QPass Global codebase runs across very different worlds. The setup templates change; the engine stays the same.

Hospitals and clinics

Built for the way hospitals actually run — separate flows for OPD walk-ins, OPD bookings, IPD admissions, discharges, diagnostics, and pharmacy. Priority lanes for senior citizens and emergencies. Reduce lobby congestion by giving patients a token before they reach the corridor.

  • Department-level booking (cardiology, ortho, paediatrics, gynae, ENT)
  • Separate queues for OPD vs. diagnostics vs. pharmacy
  • Reminders that include doctor name, floor, and room
  • Reports on consult time per doctor and per department
  • Multi-language token displays for tier-2 and tier-3 city rollouts
  • Integrates with HIS / HMS via webhook or REST APIs
OPD

Outpatient Department

Online OPD appointment booking, doctor-wise slots, walk-in tokens that share the same queue as booked patients, and big-screen displays at every department.

  • OPD online appointment booking (web + mobile)
  • Doctor-wise slot generation with real consultation duration
  • Smart OPD token system with priority for senior citizens
  • Department routing — Cardiology, Ortho, Paediatrics, Gynae, ENT, General
  • OPD queue display at registration, waiting area, and corridors
  • Multi-specialty OPD scheduler for chains and multi-doctor clinics
  • OPD pharmacy and diagnostics tokens linked to the parent visit
  • OPD analytics: average wait, no-show rate, consult time per doctor

Also known as: OPD queue management system · OPD appointment booking software · online OPD booking · hospital OPD software · multi-doctor OPD scheduler · OPD token display system · patient flow management for OPD

IPD

Inpatient Department

Counter-side tokens for admissions, discharges, IPD pharmacy, and billing — the long, frustrating queues that hospitals usually never measure are finally on the dashboard.

  • IPD admission counter queue and token system
  • Discharge desk token system with status: in-progress, awaiting bill, ready
  • IPD pharmacy queue separated from OPD pharmacy
  • IPD billing and TPA counter tokens with audit trail
  • Visitor pass tokens with timing windows for IPD floors
  • Bed-allotment and admission status broadcast to display boards
  • SLA reports on admission-to-bed and discharge cycle times

Also known as: IPD admission queue management · IPD discharge management software · hospital admission counter system · IPD billing counter queue · inpatient department token system · visitor pass management for hospitals

Talk to us about a hospitals and clinics rollout →

Retail, telecom and service desks

Post-paid support, returns, demos, partner counters. Reduce the visible queue length without adding staff, and route specific service types to specific operators automatically.

  • Counter types: sales, returns, post-paid support
  • QR-based virtual queue (visitors wait outside the store)
  • Per-operator productivity reports
  • Friendly visitor experience for first-time arrivals
Talk to us about a retail, telecom and service desks rollout →